This might be due to a problem with the connection to the app store. Please try the following solutions!
- Log out from your respective app store and log back in
- Check your internet connection status
- Check if you have enough storage on your phone for it to be running properly
- Restart your phone and try downloading again
If none of the solutions above worked, please try following the steps below!
For Android:
We’re going to try clearing the cache for Google Play Store:
- Go to Settings.
- Tap on Applications.
- Scroll down and select Google Play Store.
- Select Clear Data.
- Now select Clear Cache.
After you follow these steps, please try deleting the app, restarting your device, and re-installing the app.
If this didn’t help solve the problem, let’s try re-authenticating your Google account details on your Android device:
- Go to Settings.
- Tap on Accounts.
- Select Google where you can see your current Google account
- Select your account and Remove your Account
- Then add back your Google account
- Restart your device, re-install Manta, and try again.
Please also go to Settings > Apps and ensure that Google Play, Google Play Services, and Google Framework all have permissions turned on!
For iOS:
Please try restarting your phone and try installing the app once more!
If the problem persists, please contact your respective app store for further assistance!